Use Town of Cochrane eServices for self-service options for a variety of transactions.

Service  Information  Cost 
Program registration

Browse for programs and activities offered by the Big Hill Leisure PoolRecreation, Culture and ArtsFCSS and the Parent Link Centre. Create an account for your family, then register online anytime! 
Payment in CAD only 
Citizen Self Service: LOGIN
Login to view your accounts or pay for animal licences, business licences, utility bills and accounts receivable.
NOTE: You'll need the Access Code and Password you used to register.
Payment in CAD only
Citizen Self Service: REGISTER
By registering for Citizen Self Service, you'll be able to view your accounts or pay for animal licences, business licences, utility bills and accounts receivable anytime.
NOTE: You'll need the Access Code as shown on your bill or assessment.

Public Information/
Property Search

Search the current tax roll; find assessment values and legal descriptions.
Tax Certificates
Purchase a tax certificate via a credit card transaction or receive a bimonthly invoice from the Town of Cochrane for this service.
Payment in CAD only
Criminal record check payment
Pay for your criminal record check online, then print and take your receipt to the RCMP.
Use this process if you:
• live within Cochrane Town boundaries (rural residents may go directly to the RCMP detachment); please bring identification/proof of residency.
• need a criminal record check (NOT a fingerprint-based record check)

For a volunteer or unpaid practicum: $10
For a paid position: $35

Important: you'll have to create an account in order to pay online. (If you've registered for a Recreation, Pool or FCSS program recently, you can use the same account.)

Other ways to pay for criminal record checks
• To pay by cash, cheque or debit, please go to Cochrane Family and Community Support Services (FCSS): 209 Second Ave W, Mon-Fri, 8:30am-4:30pm. Take receipt to RCMP detachment. 

• To pay by phone, please call:
Big Hill Leisure Pool: 403-851-2299
FCSS: 403-851-2250
Recreation: 403-851-2534

Important: requests for criminal record checks can ONLY BE DONE IN PERSON at the RCMP detachment BY THE INDIVIDUAL REQUESTING THE CHECK.
STEP 1: pay the fee for your check.
STEP 2: GO TO THE DETACHMENT, present proof of payment AND proof of residency. RCMP staff will continue the application process.

PLEASE NOTE: If you experience technical difficulties using the online registration system, please visit the FCSS office at 209 Second Ave West to make your payment in person.
Payment in CAD only

Terms & Conditions

All payments for eServices are in Canadian currency. Tax certificates are available for immediate download once payment has been processed. Animal Licences are mailed out within five business days once the payment has been processed. When completing an order, a printable receipt is displayed on screen to signify that the payment has processed properly. The Town of Cochrane currently accepts Visa and MasterCard for credit card processing transactions.

Return & Refund Policy

If you experience a problem during the processing of an online transaction or wish to request a refund to be processed, please contact the Town of Cochrane at 403-851-2500 or via email to speak to a representative immediately. We will arrange for the appropriate replacement of funds and/or service.

Privacy Policy

Any personal information that the Town of Cochrane may garner via our website is collected under the authority of the Freedom of Information and Protection of Privacy Act (FOIP Act). The information is used solely for what is necessary for systems administration, request fulfillment, ensuring customer satisfaction and assessing our information services. Further, the information is kept only for the length of time necessary to fulfill the intended purpose.