eServices

Use Town of Cochrane eServices for self-service options for a variety of transactions.

Service  Information  Cost 
Program registration


Browse for programs and activities offered by the Big Hill Leisure PoolRecreation, Culture and ArtsFCSS and the Parent Link Centre. Create an account for your family, then register online anytime! 
Payment in CAD only 
Citizen Self Service: LOGIN
Login to view your accounts or pay for animal licences, business licences, utility bills and accounts receivable.
NOTE: You'll need the Access Code and Password you used to register.
Payment in CAD only
Citizen Self Service: REGISTER
By registering for Citizen Self Service, you'll be able to view your accounts or pay for animal licences, business licences, utility bills and accounts receivable anytime.
NOTE: You'll need the Access Code as shown on your bill or assessment.

Public Information/
Property Search

Search the current tax roll; find assessment values and legal descriptions.
Free
Tax Certificates
Purchase a tax certificate via a credit card transaction or receive a bimonthly invoice from the Town of Cochrane for this service.
Payment in CAD only
Criminal record check payment
FEE PAYMENT AND REQUEST IN ONE LOCATION
Beginning March 15, 2017 both steps of the volunteer criminal record check and vulnerable sector record check process take place at the RCMP detachment.


IMPORTANT: FEE PAYMENT TAKEN AT RCMP DETACHMENT (not Town office locations)

Step 1: Go to the RCMP detachment (359 First St E) 
Criminal record check intake hours: 9am-3pm, Wednesday, Thursday and Friday ONLY
What you need to bring with you: 
• two pieces of identification, one of which must be government-issued photo ID 
• volunteer organization request letter (volunteers only)

Step 2: Pay the fee for your criminal record check (see fees below)
Payment methods:
• cash
• debit
• credit card

Results available two weeks after requests are submitted; return to the RCMP detachment to collect your completed check (Mon-Fri, 8:30am-4:30pm).

Fees:
• Volunteers (incl. students on unpaid practicum): $10 per check (ask your volunteer organization or school for a request letter)
• Paid positions/record suspensions: $35 per check
Payment in CAD only

Terms & Conditions


All payments for eServices are in Canadian currency. Tax certificates are available for immediate download once payment has been processed. Animal Licences are mailed out within five business days once the payment has been processed. When completing an order, a printable receipt is displayed on screen to signify that the payment has processed properly. The Town of Cochrane currently accepts Visa and MasterCard for credit card processing transactions.

Return & Refund Policy


If you experience a problem during the processing of an online transaction or wish to request a refund to be processed, please contact the Town of Cochrane at 403-851-2500 or via email to speak to a representative immediately. We will arrange for the appropriate replacement of funds and/or service.

Privacy Policy


Any personal information that the Town of Cochrane may garner via our website is collected under the authority of the Freedom of Information and Protection of Privacy Act (FOIP Act). The information is used solely for what is necessary for systems administration, request fulfillment, ensuring customer satisfaction and assessing our information services. Further, the information is kept only for the length of time necessary to fulfill the intended purpose.