Social Media

SOCIAL MEDIA TERMS OF ENGAGEMENT

Cochrane social media pages are for sharing information and ensuring Cochranites are up to date on our programs and services, as well as projects and initiatives. Social media channels are monitored during regular business hours (M-F, 8:30am-4:30pm).

We believe our social media channels are an important tool for communicating with residents. And while we value the enthusiasm of our community, we also recognize the impact comments can have in terms of inaccurate information being shared, key messages being lost amongst a long list of comments, and disputes arising between commenters.

As of Tuesday, September 27, 2022, comments on the Town of Cochrane Facebook page are disabled. However, we still want to hear from you. Questions or comments can be shared through Facebook messenger. Alternatively, for direct service assistance and requests, we encourage residents to reach out directly to the appropriate department through our staff directory.

Thank you to all of our Facebook followers who have taken the time to engage with us in a positive manner. We hope you will continue sharing our information and providing meaningful input.

Please note that we reserve the right to remove content and/or block individuals whose interaction doesn't meet common standards for good communication, and is:

  • abusive, defamatory, fraudulent or obscene
  • in violation of any laws or regulations
  • off-topic, offensive or inflammatory

Town of Cochrane social media sites are subject to Alberta’s Freedom of Information and Protection of Privacy Act; those who choose to engage with the Town of Cochrane on social media should be aware that they do so within the public domain. Any content on social media that is related to Town of Cochrane business, programs and activities, including lists of subscribers and posted communication, is a public record and subject to public disclosure. Public records are retained in accordance to the Town of Cochrane’s retention schedule. For information about the collection of personal information hereunder, please contact the Town of Cochrane FOIP Coordinator at 403-932-2674 or 101 RancheHouse Road, Cochrane, AB T4C 2K8.


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