Waivers and general information


General information
Informed Consent
The Town of Cochrane must have a signed informed consent form for all participants in our programs. Consent forms will be available at the time of registration; for phone registrants, you must sign a consent form before the program starts (available at the Cochrane RancheHouse, FCSS or Big Hill Leisure Pool) or you will not be allowed to participate. Consent forms are maintained for one calendar year (July 1 through June 30); programs starting after July 1 each year require new consent forms.

Accessible Programs
The Town of Cochrane welcomes children with special needs.  Children who are in regular school classrooms and have an aide will generally be able to attend if the aide accompanies them.  Please specify all medical information and support required by your child to participate in our programs before the session start date. Please contact us at 403-851-2534 for details.

Register and pay online through eServices. Or, come in person to the Cochrane RancheHouse, FCSS or Big Hill Leisure Pool during regular hours and pay with a cheque, debit or VISA/MasterCard (post-dated cheques are not accepted). Call us and use your VISA or MasterCard.

A full refund or credit for a future class is provided if the class is cancelled due to insufficient registration. You may withdraw from a program or activity for non-medical reasons before the program or activity starts; you will be refunded the fee less a $10 administrative charge.

No refunds will be given for withdrawal for non-medical reasons once a program has started. Pro-rated refunds will be given for withdrawals due to medical reasons after class has commenced; no administrative fee charged.

You may transfer your registration to another program or activity, but a $10 administrative fee will be charged.

Family Rates
A 15% discount for recreation programs (does not include swimming or FCSS programs) will be offered to families with three or more children, provided the family is registered all at the same time. Registration into different programs for each child is acceptable.

The Town of Cochrane reserves the right to cancel classes due to low registration.