Why is my username and password for online services not forwarded to me immediately after I submit my request?
It will take approximately 24 hours to receive your username and password for our online services once we have received your request. All of the Town's information is covered under the Freedom of Information and Protection of Privacy Act (FOIP Act). For this reason and for our customers' protection, we double check all of our accesses before distributing any usernames and/or passwords.

Show All Answers

1. Why is my username and password for online services not forwarded to me immediately after I submit my request?
2. My username for online services is all numbers. Can I change this to something more familiar to me?
3. Can I pay my property taxes online through eServices?
4. I do not always have access to the company credit card, is there any other way that I can process and receive a tax certificate online?
5. What is the difference between the tax and assessment information provided through the public information search and a tax certificate?
6. How long does it take to receive an animal license that I have requested and paid for through eServices?
7. If I own a business in town does my business name appear in the Town of Cochrane's Online Business Directory?