What happens if a vendor feels the bidding/decision process was unfair?
Vendors who feel they have not been treated fairly must communicate their concerns in writing to the contact person for the bid. The correspondence must include:
• specifics of their complaint or concern
• section of the RFP document it pertains to
• rationale/evidence to support their complaint or concern.

Complaints/concerns and physical copies of the supporting documentation must be submitted to the contact person for the bid. If the concern cannot be resolved at the department level, the complaint may be referred to our legal and/or process department for review. If a meeting is required, or if litigation follows, the process will follow its due course.

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1. Who is responsible for procurement/purchasing at the Town of Cochrane?
2. Why does it feel like there so many rules for procurement?
3. How does the Town of Cochrane keep proposal bidding fair?
4. What happens if a vendor feels the bidding/decision process was unfair?
5. What are some of the common reasons a bid is rejected?
6. What information is typically included in a Town Request for Proposal (RFP)?
7. How are bids evaluated?
8. How are submissions evaluated to ensure fairness?