My cart wasn't collected. What do I do?

If your cart was not collected please call the Waste & Recycling Hotline at 403-851-2277.  If you receive a voice message, please leave your name, address, colour of cart missed and the time your cart was put out for collection.  We will call you back during regular office hours (Monday - Friday 8:30am - 4:30pm excluding statutory holidays).  

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1. My cart wasn't collected. What do I do?
2. What time do I need to put out my carts for collection?
3. When is my waste, recycling and organics collection day?
4. What if my regularly scheduled collection day falls on a statutory holiday?
5. When I move, do I take my carts with me?
6. I just moved into a newly built home and there are no carts, how do I get them delivered?
7. Where do I store my carts?
8. What if my cart goes missing?
9. Why is there a limit on curbside residential waste collection?
10. What if I have more waste than what fits in the waste cart?
11. Why do I have to bag my waste?
12. I had set my cart out for collection and the birds have scattered it all over, what should I do?
13. What items cannot be put in the waste cart?
14. Coffee cups. Where do I put them?
15. What if I have more recycling than fits in the recycling cart?
16. What can I do with my Styrofoam (expanded polystyrene)?
17. I have appliances to dispose of, where can I take them?
18. Where is the bottle depot located?
19. What fees are associated with curbside collection services in Cochrane?